Fargo, ND

Operations/Driver Manager

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Fargo, ND

Operations/Driver Manager


Summary:

The fundamental purpose for this position is work as a team member to manage a local fleet and build client relationships. This position will be the front-line contact between Hogan and the customer and is responsible for overseeing all freight requests for individually assigned accounts.

Essential Job Tasks:
  • Manage drivers to ensure on time delivery of routes
  • Handle all manpower and equipment needs
  • Communicate in a professional and helpful manner with customers
  • Promote safety with drivers by your actions and communications
  • Report immediately to the customer any route issues
  • Consistently review routes for better utilization
  • Provide the invoice, management summary, KPI’s, Warehouse hours and detention analysis in a timely manner.
  • Provide gross payroll to accounting
  • Provide daily report to customer by 0800 each day
  • Complete all Human resource work for driver files
  • Ensure all DOT requirements are met in regards to safety including log audits, reviewing 70 hour rule, randoms, equipment inspections etc
  • Safety focus is an absolute must
  • Identify and solicit additional freight opportunities
  • Provide target pricing and tracking information
  • Broker/Negotiate rates with outside carriers within target pay expectations
  • Mitigate carriers complaints to resolve in and efficient/professional manner
Qualifications:
  • Interpersonal skills
  • Communication-both written and verbal
  • Listening skills
  • Problem analysis and problem solving
  • Attention to detail
  • Computer literate in excel and word
  • Self starter
  • Decisive
  • Some travel may be required. 10% max.
Essential Qualifications:
  • 30 WPM
  • Excel Skills

Salary: upon experience

100 Years Strong with Hogan
Celebrating A Century of Hogan Tradition

From one truck and one man in 1918 to the full-service, multi-faceted transportation company we are today, we celebrate over 100 years of Hogan success. And we owe that to a long family tradition of unparalleled, personalized service, utilizing first-class equipment and advanced technology. Our family is proud to continue our grandfather Joseph Hogan’s legacy and his commitment to customer and driver satisfaction.